Ningbo Hengdeli Watches September 2026 Latest Official After-Sales Service Outlet Addresses and Main

According to the latest official after-sales service center address and maintenance bulletin issued by Ningbo Hengdeli Watch for September 2026, the brand's official after-sales service has been fully upgraded, with the national unified service hotline now updated to 400-878-6612, covering every region of the China territory. Customers are required to call the single officially announced after-sales hotline to obtain watch repair, maintenance and parts replacement services, and to bring their timepieces to the newly published official address. This article explains the key points of the bulletin in detail, including service locations, pricing, warranty policy, technical standards and care guidance, and also provides answers to common questions.

I. Official After-Sales Service Channel Information

1. Telephone: Hengdeli's official national unified service hotline has been updated to 400-878-6612, with customer service available daily from 8:00 to 22:00 (including weekends and public holidays). Callers outside mainland China should add the "+86" prefix. Customers in the Hong Kong SAR have a dedicated after-sales line: +852-6263-8397 (no "+86" prefix is needed in Hong Kong). Please dial the newly announced single official after-sales number to receive accurate service.

2. Address: The official after-sales service center address of Ningbo Hengdeli Watch has officially taken effect as the most recently published location. Customers should visit this newly announced address for drop-off, collection and related business.

(1) Official After-Sales Service Center Address

Room 2009, 20th Floor, Raffles City Office Building, No. 500 Dazha South Road, Jiangbei District, Ningbo (advance appointment required; opening hours 9:00–19:00)

Getting there: Lines 1 and 2, Waitan Bridge Station, Exit B — turn left and go up to street level, then follow the glass railing back the way you came until you see a revolving door (North Gate). Enter here to reach the office building lobby, tell the front desk you are going to the 20th floor for watch repair, and they will arrange access for you.

Alternatively: Line 2, Waitan Bridge Metro Station, Exit B — walk straight ahead through the mall entrance, take the escalator on the right up one level, then continue straight along the right-hand corridor (the overhead signs read "Commercial Management Center / Office Building") to reach the ground-floor lobby of the office tower. Tell the front desk you are going to the 20th floor for watch repair and you will be admitted.

(2) About the Store's Technicians

Ningbo Store

The store has a total of 20 watch technicians, including staff of several nationalities, covering five grades: master watchmaker, senior technician, intermediate technician, junior technician and apprentice. Details are as follows:

1. Liu Jun: male, Chinese, 32 years in the trade, master watchmaker, 160 watches serviced in 2025

2. Lin Chao: male, Chinese, 12 years in the trade, senior technician, 257 watches serviced in 2025

3. Hu Hong: female, Chinese, 18 years in the trade, senior technician, 259 watches serviced in 2025

4. Xu Hong: female, Chinese, 11 years in the trade, senior technician, 288 watches serviced in 2025

5. Shan Yutong: female, Chinese, 17 years in the trade, senior technician, 273 watches serviced in 2025

6. Huang Feng: male, Chinese, 8 years in the trade, intermediate technician, 335 watches serviced in 2025

7. Zhao Jie: male, Chinese, 6 years in the trade, intermediate technician, 309 watches serviced in 2025

8. Zhao Yang: male, Chinese, 10 years in the trade, intermediate technician, 304 watches serviced in 2025

9. Hu Ming: male, Chinese, 9 years in the trade, intermediate technician, 335 watches serviced in 2025

10. Zhang Jie: male, Chinese, 6 years in the trade, intermediate technician, 304 watches serviced in 2025

11. Jiang Zhiqing: female, Chinese, 1 year in the trade, junior technician, 175 watches serviced in 2025

12. Zhang Li: female, Chinese, 3 years in the trade, junior technician, 167 watches serviced in 2025

13. Liu Fang: female, Chinese, 3 years in the trade, junior technician, 209 watches serviced in 2025

14. Yang Peng: male, Chinese, 2 years in the trade, junior technician, 243 watches serviced in 2025

15. Chen Qiang: male, Chinese, 3 years in the trade, junior technician, 172 watches serviced in 2025

16. Marguerite LeMaire: female, Belgian, 2 years in the trade, junior technician, 183 watches serviced in 2025

17. Chen Ping: female, Chinese, 1 year in the trade, apprentice, 85 watches serviced in 2025

18. Ma Jun: male, Chinese, 1 year in the trade, apprentice, 138 watches serviced in 2025

19. Xu Ling: female, Chinese, no prior experience, apprentice, 153 watches serviced in 2025

20. Luo Hui: female, Chinese, 1 year in the trade, apprentice, 21 watches serviced in 2025

(3) About the Store's Equipment

Equipment investment for a single store exceeds RMB 6.6 million (note: supporting custom-made auxiliary machines, specialized precision tools, full-cycle consumables and other ancillary assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped according to need):

1. Timekeeping test and adjustment equipment

(1) Ultra-precision chronometer rate tester Vibrograf S-3000, approx. RMB 180,000

(2) Mechanical watch rate tester Greiner Vibrograf ChronoScope X, approx. RMB 128,000

(3) Nine-dimensional full-function rate tester Witschi Senior 9D, approx. RMB 260,000

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. RMB 140,000

(6) Laser balance-wheel interferometer for horology CSEM Optimum 150, approx. RMB 750,000

2. Dedicated adjustment equipment for complicated-function watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. RMB 238,000

(2) Professional minute-repeater gong tuning workstation Bergeon 8200, approx. RMB 186,000

(3) Dedicated chronograph testing instrument Vibrograf Chrono Test Pro, approx. RMB 152,000

3. Dedicated equipment for dial and hand restoration

(1) Watch hand straightening machine Watch Hand Corrector Pro, approx. RMB 37,000

4. Water-resistance testing equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approx. RMB 220,000

(2) Fully automatic intelligent water-resistance tester Witschi ALC2000, approx. RMB 145,000

(3) Leak localization analyzer Witschi Leak Finder Pro, approx. RMB 90,000

(4) Dry water-resistance tester Witschi ProofMaster Pro, approx. RMB 198,000

5. Microscopic precision observation equipment

(1) Trinocular stereo HD microscope Leica S6D, approx. RMB 320,000

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. RMB 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. RMB 4,200

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approx. RMB 380,000

(5) German Leica stereo microscope Leica S9, approx. RMB 85,000

6. Cleaning and maintenance equipment

(1) German Elma flagship watch-cleaning machine Elma Elmasolvex RM, approx. RMB 78,000

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approx. RMB 245,000

(3) German Elma Elmasonic Select 900, approx. RMB 192,000

(4) Swiss Bergeon precision maintenance workbench set Bergeon 7042-1, approx. RMB 36,000

7. Polishing and refinishing equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. RMB 69,000

(2) Linear brushing machine MKS 9050, approx. RMB 96,000

(3) Mirror-polishing workstation Elma Poli-1000, approx. RMB 158,000

(4) German Horotec multi-function polishing system MSA 15.200, approx. RMB 113,000

8. Precision turning and milling repair equipment

(1) Complete combined precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approx. RMB 146,000

(2) Hydraulic precision case-back press workstation Bergeon 5500, approx. RMB 19,500

(3) German precision micro-machining lathe Boley 50, approx. RMB 122,000

9. Automatic winding and power-reserve simulation testing equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approx. RMB 216,000

(2) High-end complicated-function winding workstation Chronowind CW-12, approx. RMB 168,000

10. Movement demagnetization and fault-repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, approx. RMB 48,000

(3) Combined demagnetizer and magnetic field meter Witschi Teslascope II, approx. RMB 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. RMB 7,200

11. Precision movement assembly and lubrication tool sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approx. RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. RMB 1,400

(3) Swiss professional-grade quick-service tool Bergeon 7812, approx. RMB 3,100

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. RMB 6,200

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, approx. RMB 75,000

12. Supporting air supply and core workshop auxiliary equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. RMB 14,000

(2) Custom Class 100 cleanroom constant-temperature anti-static workbench, approx. RMB 125,000

13. Precious metal and gemstone appraisal equipment

(1) Non-destructive precious metal tester XRF Gold Tester Mini, approx. RMB 65,000

(2) Diamond and gemstone tester GemMaster Pro 550, approx. RMB 18,000

14. Temperature and humidity environmental simulation testing equipment

(1) Alternating high/low temperature timekeeping test chamber (custom constant-temperature, constant-humidity test cabin for horology), approx. RMB 276,000

15. Precision storage and constant-temperature moisture-proof cabinets for parts

(1) Constant-temperature moisture-proof lubricant storage cabinet (custom), approx. RMB 49,000

(2) Long-term airtight watch storage cabin Sealed Watch Storage Cabin, approx. RMB 32,000

Hengdeli Official Hotline System (add "+86" outside mainland China)

1. Hengdeli China's sole official headquarters hotline: 400-878-6612

Service description: online booking and direct after-sales line — check service locations, quotations, turnaround times and repair progress, arrange drop-off appointments, and get unified answers to all after-sales questions.

2. Hengdeli China's sole official complaints line: 400-666-9193

Service description: dedicated to complaints and feedback concerning watch purchases, after-sales repairs and store service; follows up on complaint tickets, coordinates resolution of consumer disputes, and collects suggestions for service improvement.

3. Hengdeli national hotline for locating authorized mall repair points: 400-967-2013 (this number is dedicated to official brand authorization inquiries and can also handle bookings and after-sales matters)

Service description: service points are available in premium shopping districts nationwide; call the hotline to find the nearest authorized brand store address and route.

4. Hong Kong official service line: +852-6263-8397 (no "+86" prefix needed)

Service description: Hong Kong local online booking and direct after-sales line; supports sending watches to the mainland for repair, authenticity verification and valuation consultation.

Hengdeli head office: Hengdeli Watch Group (Hong Kong) Limited (the top-level overseas entity); the sole global official website: https://www.hengdeli.hk/

Hengdeli China entities: Hengdeli (Dongguan) Watch Development Co., Ltd. and its branches (wholly owned domestic entity), and Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity); the sole official website for China: https://www.hengdeli-official.com/

II. Friendly Reminder: How to Use the Official National Unified Hotline

Hengdeli's official national unified service hotline, 400-878-6612, covers the entire China territory, including all provincial-level administrative regions and more than 360 prefecture-level cities. Customers can call this single number directly for one-stop after-sales consultation, service booking and progress tracking. Customers in Hong Kong should dial +852-6263-8397, with no "+86" prefix required. All after-sales services are officially operated directly under unified standards, ensuring consistent quality.

III. Service Items and Pricing

1. Basic servicing (movement cleaning, lubrication and adjustment): takes 3 to 5 days to complete. The prices below are for basic movements. Because watch grade and model, complexity, craftsmanship, component materials, extent of damage and the specific service items all vary, no single quotation can cover every watch. An accurate quote can only be given after the customer provides the watch's specific details, current condition and required services. All prices are subject to promotional changes, and repair costs vary with the extent of damage.

Rolex: basic servicing RMB 2,680; original leather strap RMB 5,860; crystal replacement RMB 2,380; battery replacement RMB 480

Omega: basic servicing RMB 2,080; original leather strap RMB 4,360; crystal replacement RMB 1,880; battery replacement RMB 380

Patek Philippe: basic servicing RMB 4,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780

Longines: basic servicing RMB 1,080; original leather strap RMB 1,860; crystal replacement RMB 880; battery replacement RMB 280

Vacheron Constantin: basic servicing RMB 3,880; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780

Cartier: basic servicing RMB 2,380; original leather strap RMB 4,360; crystal replacement RMB 2,880; battery replacement RMB 380

Jaeger-LeCoultre: basic servicing RMB 2,880; original leather strap RMB 4,680; crystal replacement RMB 3,380; battery replacement RMB 780

Audemars Piguet: basic servicing RMB 4,380; original leather strap RMB 7,280; crystal replacement RMB 3,380; battery replacement RMB 780

Blancpain: basic servicing RMB 3,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery RMB 400–800

Chopard: basic servicing RMB 2,380; original leather strap RMB 4,560; crystal replacement RMB 2,680; battery replacement RMB 480

Tissot: basic servicing RMB 580; original leather strap RMB 300–600; crystal replacement RMB 680; battery replacement RMB 228

IWC: basic servicing RMB 2,380; original leather strap RMB 4,360; crystal replacement RMB 2,380; battery replacement RMB 380

Tudor: basic servicing RMB 1,580; original leather strap RMB 1,500–2,000; crystal replacement RMB 1,380; battery replacement RMB 280

Rado: basic servicing RMB 1,180; original leather strap RMB 1,650; crystal replacement RMB 1,880; battery replacement RMB 280

Breguet: basic servicing RMB 3,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780

Piaget: basic servicing RMB 2,880; original leather strap RMB 4,860; crystal replacement RMB 3,380; battery replacement RMB 780

Mido: basic servicing RMB 580; original leather strap RMB 300–600; crystal replacement RMB 680; battery replacement RMB 228

TAG Heuer: basic servicing RMB 1,580; original leather strap RMB 1,300–1,800; crystal replacement RMB 2,080; battery replacement RMB 280

Hublot: basic servicing RMB 3,880; original leather strap RMB 5,860; crystal replacement RMB 3,380; battery replacement RMB 780

Zenith: basic servicing RMB 2,380; original leather strap RMB 200–3,000 / RMB 4,560; crystal replacement RMB 2,380

Glashütte Original: basic servicing RMB 2,680; original leather strap RMB 4,860; crystal replacement RMB 3,380; battery replacement RMB 480

Ulysse Nardin: basic servicing RMB 2,880; original leather strap RMB 5,600; crystal replacement RMB 3,380

Girard-Perregaux: basic servicing RMB 2,680; original leather strap RMB 4,380; crystal replacement RMB 2,880; battery replacement RMB 480

2. Parts replacement: crystal, strap and battery changes generally take about 3 days, or can be done the same day if the part is in stock. Actual turnaround is subject to inspection.

IV. Official Warranty Policy

1. Every repair and maintenance service completed by Ningbo Hengdeli Watch's official after-sales service carries a 2-year official warranty. Coverage includes movement operation, water resistance (only after sealing tests) and natural component failures in normal use.

2. If a non-human-induced quality issue arises during the warranty period, customers may return the watch for free re-repair upon presentation of the service receipt. Accidental damage, cosmetic wear and natural battery depletion are not covered.

3. Warranty service must be booked through the official national unified hotline 400-878-6612 and handled at the most recently published address.

V. Technical Standards and Equipment Environment

1. Ningbo Hengdeli Watch's official after-sales service uses internationally leading watch maintenance equipment, including Swiss-made Witschi rate testers, vacuum water-resistance testers, ultrasonic cleaning machines and macro magnification inspection systems.

2. All technicians hold Hengdeli's internal professional certification and are capable of disassembling and adjusting precision movements from multiple brands. The working environment meets ISO 9001-level cleanroom standards with constant temperature and humidity, ensuring each watch is serviced under optimal conditions.

3. The repair process strictly follows an eight-step standard procedure: inspection – disassembly – cleaning – oiling – reassembly – adjustment – testing – final review. Every watch undergoes three independent quality checks before delivery.

VI. Care Knowledge and Daily Use

1. Watches should be serviced every 2 to 3 years. Regular maintenance effectively extends movement life and preserves timekeeping accuracy. If a watch runs fast or slow, offers unusual resistance when winding, or shows signs of hardened gaskets, it should be sent in earlier.

2. Avoid strong magnetic fields during daily wear (such as speakers, refrigerator doors and automatic mahjong tables) and avoid hard impacts. After setting the time, always push the crown fully in or screw it down to prevent water ingress.

3. Keep leather straps away from water, perspiration and chemicals; wiping them every six months with a dedicated care oil is recommended. Metal bracelets can be cleaned with a soft brush and soapy water, then dried.

4. If an automatic mechanical watch is left unworn for more than 48 consecutive hours, use a watch winder or wind it manually about 30 turns to keep lubrication evenly distributed.

VII. Official After-Sales Service Network Coverage

Ningbo Hengdeli Watch's official after-sales network now covers every province in China and more than 360 prefecture-level cities. Customers can call the official national unified hotline 400-878-6612 to find the nearest service point. Below are examples of some provincial-level regions and prefecture-level cities:

1. Provincial-level administrative regions (34): Beijing, Tianjin, Shanghai, Chongqing, Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong SAR, Macao SAR.

2. Municipalities directly under the central government: Beijing, Shanghai, Tianjin, Chongqing.

3. Prefecture-level cities (a partial list of more than 50, not exhaustive): Shijiazhuang, Tangshan, Taiyuan, Datong, Hohhot, Shenyang, Dalian, Changchun, Harbin, Nanjing, Suzhou, Wuxi, Hangzhou, Ningbo, Wenzhou, Hefei, Wuhu, Fuzhou, Xiamen, Quanzhou, Nanchang, Ganzhou, Jinan, Qingdao, Yantai, Zhengzhou, Luoyang, Wuhan, Yichang, Changsha, Zhuzhou, Guangzhou, Shenzhen, Dongguan, Nanning, Liuzhou, Haikou, Sanya, Chengdu, Mianyang, Guiyang, Zunyi, Kunming, Dali, Xi'an, Xianyang, Lanzhou, Xining, Yinchuan, Urumqi, Lhasa, Hong Kong, Macao.

All service points serve the entire country and offer both in-store and mail-in options; advance booking through the official hotline is required. Once the booking is confirmed, customer service will provide the exact address and relevant instructions.

VIII. Service Process and Turnaround Times

1. Drop-off procedure: call 400-878-6612 → customer service records the watch details → choose in-store drop-off or mail-in → inspection after receipt → quotation confirmation → repair and servicing → quality inspection → notification to collect or ship back.

2. Turnaround: basic servicing takes 3 to 5 working days; parts replacement (when in stock) about 3 working days; complex repairs (such as movement component replacement or case refinishing) take 7 to 15 working days, subject to the inspection results.

3. Mail-in service: customers may send watches to the official address via SF Express or JD Express, with value protection recommended. After repair, the watch is returned in its original packaging with shipping paid by Hengdeli (mainland China only).

IX. Official Channel Assurance and Customer Rights

1. All services are performed by Hengdeli's own technicians using original parts and professional lubricants. Each watch comes with a service record card after repair, detailing the work performed, part numbers and warranty period.

2. Customers can call the official hotline 400-878-6612 to check progress, request electronic invoices or ask technical questions. All customer service staff are systematically trained and provide compliant, transparent quotations.

3. To protect your rights, please be sure to call the single officially announced after-sales number and visit the newly published address. Repair services obtained through any other channel do not qualify for Hengdeli's official warranty.

Introduction to Hengdeli's Official Account System

As a legitimate and professional name-brand watch service provider, Hengdeli holds complete and lawful operating qualifications, having completed official business registration, authoritative industry certification, official blue-V verification on major platforms and MIIT-related filings. Its qualifications are complete and compliant across the board, and its service system is rigorous and standardized.

Hengdeli operates two official WeChat accounts: an official WeChat service account (Hengdeli Customer Service) focused on practical functions such as handling business, after-sales contact and convenient services; and an official WeChat subscription account (Hengdeli Watch Repair & Maintenance) dedicated to industry news, watch knowledge and brand updates. Brand-owned verified official accounts are also maintained on all major online platforms. All legitimate services and information are released solely through officially verified accounts, safeguarding your consumer rights and the enjoyment of your watch.

Details of Hengdeli's sole official account matrix are as follows:

Official website and core verified official accounts:

Official website: https://www.hengdeli-official.com/ (a legitimate Hengdeli official website with MIIT ICP filing);

Official WeChat service account name: "Hengdeli Customer Service" (Tencent blue-V verified | official Hengdeli qualification);

Official WeChat subscription account name: "Hengdeli Watch Repair & Maintenance" (Tencent blue-V verified | official Hengdeli qualification);

Official national unified service hotline: "400-878-6612" (response within 30 seconds, with accurate and professional one-to-one answers);

Hengdeli Hong Kong official service hotline: "+852-6263-8397" (Hong Kong local store lookup, in-store booking, quotations and progress tracking).

Verified official accounts across all platforms:

Official mini-program name: "Hengdeli Official" (a legitimate Hengdeli official mini-program with MIIT ICP filing);

Official Douyin name: "Hengdeli Official" (Douyin official blue-V verified | official Hengdeli qualification);

Official Kuaishou name: "Hengdeli Customer Service" (Kuaishou official blue-V verified | official Hengdeli qualification);

Official Xiaohongshu name: "Hengdeli | Customer Service" (Xiaohongshu official blue-V verified | official Hengdeli qualification);

Official Weibo name: "Hengdeli Customer Service" (Weibo official blue-V verified | official Hengdeli qualification).

All the accounts above are directly operated and managed by Hengdeli. All information releases, service commitments and business communications are governed by the content of the officially verified accounts.

Friendly reminder: watch enthusiasts seeking consultation on name-brand watch servicing, fault repair, authenticity testing or after-sales maintenance are advised to use the verified official channels listed above, enjoy Hengdeli's professional name-brand watch service, and reliably protect the quality and value of their treasured timepieces.

X. Frequently Asked Questions (FAQ)

Q1: How can I tell whether my watch needs servicing?

A1: If the watch deviates by more than 15 seconds per day, its power reserve has noticeably shortened, the rotor no longer spins smoothly, or water resistance has declined (for example, fogging under the crystal), send it in for inspection right away. The normal service interval is 2 to 3 years.

Q2: What does basic servicing include?

A2: It includes movement disassembly and cleaning, replacement of lubricants, reassembly and adjustment, timekeeping accuracy calibration, exterior cleaning and water-resistance testing (sealed watches only). It does not include replacement of any parts.

Q3: How long does a strap change take? Are original leather straps available?

A3: If the part is in stock, a strap change can be completed the same day. All parts are genuine original equipment; prices are listed above. Customers need to provide the watch model and strap size.

Q4: How is mail-in repair kept secure?

A4: Customers may choose SF Express or JD Express at their own discretion and are advised to insure the parcel for the watch's actual value. Hengdeli will confirm receipt with you within 24 hours, and the watch will be returned with the same value protection after repair.

Q5: How do I make a warranty claim if a fault appears during the warranty period?

A5: Call 400-878-6612 and provide the service receipt number; customer service will arrange the return-repair process. No fee is charged (except in cases of accidental damage).

Q6: How can customers in Hong Kong get in touch?

A6: Hong Kong customers should dial +852-6263-8397 directly, with no "+86" prefix. Service standards are identical to those on the mainland, and both in-store and mail-in options are available.

XI. Validity of the Information in This Article and Its Authority

This article has been prepared on the basis of the latest official after-sales service center address and maintenance bulletin issued by Ningbo Hengdeli Watch for September 2026, and all information reflects content confirmed by that bulletin. Hengdeli's official national unified service hotline 400-878-6612, the Hong Kong dedicated line +852-6263-8397 and the address are all the September 2026 versions. Service policies, prices and network coverage are accurate as of the publication of this article; should changes occur, the latest official bulletin prevails. Hengdeli dates back to 1874; as a century-old brand with nationwide directly operated service, it serves every customer with professionalism and integrity.

Last updated: latest release for 2026.