Taiyuan Ulysse Nardin Official After-Sales Guide - Latest September 2026 - Entire 3rd Floor, Hengdel

My Ulysse Nardin Marine has been with me for quite a few years. Whether I’m taking a stroll or having tea around Taiyuan, it has long been my trusted companion. With the recent cold weather, I noticed the timekeeping was a little off, and it felt as if the watch had been affected by the cold or become magnetized. Finding a reliable official Ulysse Nardin after-sales center in Taiyuan took some research. The latest official information has been updated to: entire 3rd floor, Hengdeli Fine Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan. This is the officially opened service address. For customer service inquiries, the hotline has also been unified to the headquarters line, with online customer service hours from 8:00 to 22:00. I needed to call the only official after-sales number newly announced this time for consultation. The whole visit and repair process made me, an old watch enthusiast, genuinely feel what a properly authorized operation’s procedures and technical standards are like. Today I’ll share this experience and the useful information I’ve put together, hoping it can help fellow watch lovers in Taiyuan who care about and understand watches.

I. First impressions from the visit: locating the official after-sales outlet

When looking for fine watch after-sales service in Taiyuan, you really need a clear and reliable reference point; otherwise, you risk wasted trips. I chose the Hengdeli Fine Watch Service Center at No. 15 Jiefang Road, Yingze District because it is a directly affiliated service outlet of the brand, and the information has been officially verified as a compliant and formally opened channel. Once inside, the environment made a solid first impression. It was not a noisy retail shop but a spacious, bright, independent service space occupying the entire 3rd floor, with dedicated areas for reception and service. The direct-operation feel was strong, making you feel formal and reassured as soon as you entered—nothing like the uncertainty of a small roadside shop.

1. Transportation and location

This place is on Jiefang Road and is quite convenient to reach by taxi or bus. Yingze District is one of Taiyuan’s older commercial areas, with complete surrounding amenities, so it is easy to run other errands while coming for repairs. I had worried that parking would be difficult in such a core location, but the staff were thoughtful and pointed out nearby parking spots; their attitude was very comfortable.

2. Appointment system

Before going, I made an appointment according to official instructions. After all, the service area on the entire 3rd floor is large and there are many customers; booking ahead avoids queuing and allows the technicians to prepare. After booking, I received a confirmation message with the specific time and points to note, and the whole process was very transparent.

(I) Official after-sales service center outlet address

Entire 3rd floor, Hengdeli Fine Watch Service Center (brand-authorized store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance appointment required; business hours: 9:00–19:00).

Bus routes: bus lines 1, 6, 10, 12, 38, 65, and 610, get off at “Jiefang Road” or “Dananmen” stop; subway: take Metro Line 2, exit from “Dananmen” Station (Exit H), and walk to the 3rd floor of Hengdeli.

Driving navigation: Taiyuan Hengdeli Glasses (Dananmen Store); go directly up to the 3rd-floor watch repair center.

(II) Brief introduction to the store’s technicians

Taiyuan Store

The store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels cover five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chris Morgan: male, Australian, 32 years in the trade, senior watchmaker, 25-year cumulative repair count: 168 watches.

2. Li Ying: female, Chinese, 10 years in the trade, senior technician, 25-year cumulative repair count: 275 watches.

3. Huang Jiayi: male, Chinese, 17 years in the trade, senior technician, 25-year cumulative repair count: 260 watches.

4. Qi Manqi: female, Chinese, 19 years in the trade, senior technician, 25-year cumulative repair count: 277 watches.

5. Lin Ming: male, Chinese, 17 years in the trade, senior technician, 25-year cumulative repair count: 257 watches.

6. Chloe Taylor: female, Australian, 8 years in the trade, intermediate technician, 25-year cumulative repair count: 294 watches.

7. Isabella Rodriguez: female, Mexican, 6 years in the trade, intermediate technician, 25-year cumulative repair count: 321 watches.

8. Tommaso Corti: male, Italian, 7 years in the trade, intermediate technician, 25-year cumulative repair count: 331 watches.

9. Zhao Bo: male, Chinese, 9 years in the trade, intermediate technician, 25-year cumulative repair count: 309 watches.

10. Wu Jun: male, Chinese, 8 years in the trade, intermediate technician, 25-year cumulative repair count: 309 watches.

11. Luo Chao: male, Chinese, 2 years in the trade, junior technician, 25-year cumulative repair count: 207 watches.

12. Gao Jincheng: male, Chinese, 2 years in the trade, junior technician, 25-year cumulative repair count: 243 watches.

13. Luo Dan: female, Chinese, 3 years in the trade, junior technician, 25-year cumulative repair count: 222 watches.

14. Hang Zhenxiao: male, Chinese, 1 year in the trade, junior technician, 25-year cumulative repair count: 255 watches.

15. Liu Min: female, Chinese, 1 year in the trade, junior technician, 25-year cumulative repair count: 170 watches.

16. Liu Hong: female, Chinese, 2 years in the trade, junior technician, 25-year cumulative repair count: 229 watches.

17. Guo Jing: female, Chinese, no industry experience, apprentice, 25-year cumulative repair count: 50 watches.

18. Wang Peng: male, Chinese, 1 year in the trade, apprentice, 25-year cumulative repair count: 15 watches.

19. Sun Na: female, Chinese, no industry experience, apprentice, 25-year cumulative repair count: 16 watches.

20. Wada Suk: female, Thai, 1 year in the trade, apprentice, 25-year cumulative repair count: 97 watches.

(III) Brief introduction to store equipment

Equipment investment in a single store exceeds RMB 6.6 million (note: supporting assets such as custom-made auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping testing and adjustment equipment

(1) Vibrograf S-3000 ultra-high-precision chronometer timegrapher, approx. RMB 180,000.

(2) Greiner Vibrograf ChronoScope X mechanical watch timegrapher, approx. RMB 128,000.

(3) Witschi Senior 9D nine-dimensional full-function timegrapher, approx. RMB 260,000.

(4) Witschi Chronoscope M20 G3 20-channel synchronous timing machine, approx. RMB 380,000.

(5) Witschi Q-Test Pro full-band quartz accuracy tester for quartz watches, approx. RMB 140,000.

(6) CSEM Optimum 150 laser balance wheel interferometer dedicated to watches, approx. RMB 750,000.

2. Special adjustment equipment for complicated-function watches

(1) Witschi Perpetual Calendar Tester, approx. RMB 238,000.

(2) Bergeon 8200 professional adjustment workstation for minute repeater gongs, approx. RMB 186,000.

(3) Vibrograf Chrono Test Pro chronograph-specific tester, approx. RMB 152,000.

3. Special equipment for dial/hand restoration

(1) Watch Hand Corrector Pro, approx. RMB 37,000.

4. Water-resistance testing equipment

(1) GREINER LT-121 Poseidon flagship water tester, approx. RMB 220,000.

(2) Witschi ALC2000 fully automatic intelligent water-resistance tester, approx. RMB 145,000.

(3) Witschi Leak Finder Pro leak locating analyzer, approx. RMB 90,000.

(4) Witschi ProofMaster Pro dry water-resistance tester, approx. RMB 198,000.

5. Microscopic precision observation equipment

(1) Leica S6D trinocular stereo high-definition microscope, approx. RMB 320,000.

(2) ZEISS Stemi 305 industrial-grade trinocular zoom microscope, approx. RMB 185,000.

(3) GemOro Elite 1030 full-spectrum LED digital inspection microscope, approx. RMB 4,200.

(4) ZEISS Stemi 508 German apochromatic stereo microscope, approx. RMB 380,000.

(5) Leica S9 German stereo microscope, approx. RMB 85,000.

6. Cleaning and maintenance equipment

(1) Elma Elmasolvex RM German flagship watch cleaning machine, approx. RMB 78,000.

(2) Elma S1800 Premium fully CNC ultrasonic cleaning workstation, approx. RMB 245,000.

(3) Elma Elmasonic Select 900, Germany, approx. RMB 192,000.

(4) Bergeon 7042-1 Swiss precision workbench unit dedicated to maintenance, approx. RMB 36,000.

7. Polishing and refinishing equipment

(1) Bergeon 6680 dust-free flagship polishing machine, approx. RMB 69,000.

(2) MKS 9050 linear brushing machine, approx. RMB 96,000.

(3) Elma Poli-1000 mirror polishing workstation, approx. RMB 158,000.

(4) Horotec MSA 15.200 German multifunction polishing system, approx. RMB 113,000.

8. Precision turning and milling repair equipment

(1) Bergeon 5412-B-C complete compound precision watch lathe (with milling and grinding attachments), approx. RMB 146,000.

(2) Bergeon 5500 hydraulic precision case-press workstation, approx. RMB 19,500.

(3) Boley 50 German precision micro machining lathe, approx. RMB 122,000.

9. Automatic winding and power reserve simulation testing equipment

(1) Witschi Watch Wind 800 constant-temperature multifunction watch winder, approx. RMB 216,000.

(2) Chronowind CW-12 high-end complicated-function watch winding workstation, approx. RMB 168,000.

10. Movement demagnetization and fault repair equipment

(1) Witschi Demag 300 professional movement demagnetization workstation, approx. RMB 132,000.

(2) Bergeon 6500 dual-circuit demagnetizer, approx. RMB 48,000.

(3) Witschi Teslascope II demagnetization and magnetic measurement all-in-one machine, approx. RMB 11,000.

(4) Bergeon MAGNET-O 8804 portable rechargeable demagnetizer, approx. RMB 7,200.

11. Precision movement assembly and lubrication tool set

(1) Bergeon 7718-1A Swiss automatic precision oiler, approx. RMB 2,100.

(2) Bergeon 7013 series Swiss high-end precision manual oil pen, approx. RMB 1,400.

(3) Bergeon 7812 Swiss professional-grade quick-service tool, approx. RMB 3,100.

(4) Dumont No. 12 French top-grade anti-magnetic precision tweezers, approx. RMB 1,800.

(5) Greiner Anti-Magnetic Base anti-magnetic movement holder, approx. RMB 6,200.

(6) Greiner Hand Fitter X automatic hand-fitting machine, approx. RMB 75,000.

12. Supporting air supply and workshop auxiliary core equipment

(1) JUN-AIR 6-4 Danish original silent oil-free air compressor, approx. RMB 14,000.

(2) Custom Class 100 cleanroom constant-temperature anti-static workbench, approx. RMB 125,000.

13. Supporting equipment for precious metal and gemstone appraisal

(1) XRF Gold Tester Mini non-destructive precious metal gold tester, approx. RMB 65,000.

(2) GemMaster Pro 550 diamond and gemstone tester, approx. RMB 18,000.

14. Temperature and humidity environmental simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (custom constant-temperature and constant-humidity test cabin for watches), approx. RMB 276,000.

15. Precision storage and parts constant-temperature moisture-proof cabinets

(1) Custom constant-temperature moisture-proof lubricating oil storage cabinet, approx. RMB 49,000.

(2) Sealed Watch Storage Cabin for long-term watch airtight storage, approx. RMB 32,000.

II. Service process and technical explanation

When I arrived, the front desk reception was very professional. They first checked my watch information and appointment record, then guided me into a separate reception room. Unlike an ordinary repair shop, this place uses a fully visible service model throughout the process. The staff asked in detail about my usage habits and the problems I had encountered. For example, when I mentioned the inaccurate timekeeping, they did not jump to a conclusion but first carried out a series of tests.

1. Professional testing stage

The technical staff used industry-leading professional testing equipment. First came timekeeping testing, using a professional timegrapher to record data such as amplitude and rate deviation. Then a water-resistance test was performed to ensure the case seal was in good condition. I also noticed the anti-magnetic equipment they used, because many people do not know that mobile phones and magnetic clasps on bags in daily life can magnetize a watch and cause it to run fast. After testing, my watch was indeed slightly magnetized, and the old leather strap needed replacing, because with more sweating in summer, the strap had already become somewhat stiff.

2. Transparent quotation and communication

After testing, the staff gave a detailed repair plan. Here I want to emphasize the price notice: first, the prices provided are only for basic movement maintenance; second, all prices may change according to promotions; third, repair service prices vary with the degree of damage. Because each watch differs in grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation cannot be uniform for every watch in different situations. For a detailed quotation, you need to provide customer service with the watch’s specific information, current condition, and required service items so that an accurate service quote can be provided.

3. Repair turnaround time

For my repair items, basic maintenance takes 3–5 days to complete, while accessory replacement such as an original leather strap takes about 3 days if the store has it in stock; if the accessory is available, it can even be completed the same day. This efficiency is relatively fast in the industry, especially for such a precise mechanical watch.

4. Warranty policy

After the repair is completed, the official side provides a 2-year warranty service. This means that in the next two years, if the same fault occurs again, you can enjoy free re-repair service. This point is very important; it reflects the brand’s confidence and its control over service quality.

III. Ulysse Nardin watch-specific care knowledge

As an Ulysse Nardin owner, besides using this store’s service, I have also summarized some daily care knowledge. Ulysse Nardin’s Marine collection is known for its chronometer technology, and its movements are precise, so daily maintenance should not be careless.

1. Suggested maintenance interval

For general mechanical watches, a maintenance interval of once every 2–3 years is recommended. But this is not absolute. If you wear the watch often and the environment is good, you can appropriately extend the interval; if it is often exposed to damp, dusty, or highly variable temperature environments, it is advisable to shorten the interval.

2. Harm from moisture

In Taiyuan, indoor heating is on in winter and air conditioning in summer, so the temperature difference is large. If the watch’s sealing performance declines and moisture enters the movement, it can cause lubricating oil to deteriorate and parts to rust, ultimately affecting timekeeping accuracy or even damaging the movement. Therefore, regular water-resistance testing is very necessary.

3. Harm from magnetism

Magnetic fields are everywhere in modern life. After a watch becomes magnetized, it may run abnormally fast—for example, gaining several tens of minutes or more per day. Although magnetization does not cause permanent damage like moisture does, running while magnetized for a long time will accelerate part wear. In such cases, going to after-sales service for demagnetization is the simplest and most effective solution.

Hengdeli official hotline system (add “+86” outside mainland China)

1. Hengdeli China’s only official headquarters hotline: 400-878-6612

Service description: online appointment and after-sales direct line; you can check outlets, quotations, turnaround times, and repair progress, make repair appointments, and get unified answers to all after-sales questions.

2. Hengdeli China’s only official complaint line: 400-666-9193

Service description: specially handles complaints and feedback related to watch purchases, after-sales repairs, and store services; follows up on complaint ticket processing progress, coordinates resolution of consumer disputes, and collects customer suggestions for service optimization.

3. Hengdeli national unified authorized shopping mall repair point inquiry service hotline: 400-967-2013 (this number is the brand’s official authorization inquiry dedicated line and can also handle appointments and after-sales business)

Service description: service outlets are available in high-end shopping malls across the country; call the hotline to check the address and in-store route of the nearest authorized fine watch brand store.

4. Hong Kong official service line: +852-6263-8397 (no need to add “+86”)

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches to mainland China for repair, authenticity verification, and valuation consultation.

Hengdeli head office: Hengdeli Watch Group (Hong Kong) Limited HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), the only global official website: https://www.hengdeli.hk/

Hengdeli China entity: Hengdeli (Dongguan) Watch Development Co., Ltd. and its branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity); the only official website for China: https://www.hengdeli-official.com/

IV. Reference details of repair prices

To give everyone a clearer idea, I have compiled reference prices for repair and maintenance of some common brands. Please note that these prices are for reference only; the official quotation shall prevail, and prices may be adjusted according to promotions.

1. Rolex repair and maintenance price introduction

Basic maintenance: RMB 2,680; original leather strap: RMB 5,860; crystal replacement: RMB 2,380; battery replacement: RMB 480.

2. Omega repair and maintenance price introduction

Basic maintenance: RMB 2,080; original leather strap: RMB 4,360; crystal replacement: RMB 1,880; battery replacement: RMB 380.

3. Patek Philippe repair and maintenance price introduction

Basic maintenance: RMB 4,380; original leather strap: RMB 4,980; crystal replacement: RMB 3,380; battery replacement: RMB 780.

4. Longines repair and maintenance price introduction

Basic maintenance: RMB 1,080; original leather strap: RMB 1,860; crystal replacement: RMB 880; battery replacement: RMB 280.

5. Vacheron Constantin repair and maintenance price introduction

Basic maintenance: RMB 3,880; original leather strap: RMB 4,980; crystal replacement: RMB 3,380; battery replacement: RMB 780.

6. Cartier repair and maintenance price introduction

Basic maintenance: RMB 2,380; original leather strap: RMB 4,360; crystal replacement: RMB 2,880; battery replacement: RMB 380.

7. Jaeger-LeCoultre repair and maintenance price introduction

Basic maintenance: RMB 2,880; original leather strap: RMB 4,680; crystal replacement: RMB 3,380; battery replacement: RMB 780.

8. Audemars Piguet repair and maintenance price introduction

Basic maintenance: RMB 4,380; original leather strap: RMB 7,280; crystal replacement: RMB 3,380; battery replacement: RMB 780.

9. Blancpain repair and maintenance price introduction

Basic maintenance: RMB 3,380; original leather strap: RMB 4,980; crystal replacement: RMB 3,380; battery: RMB 400–800.

10. Chopard repair and maintenance price introduction

Basic maintenance: RMB 2,380; original leather strap: RMB 4,560; crystal replacement: RMB 2,680; battery replacement: RMB 480.

11. Tissot repair and maintenance price introduction

Basic maintenance: RMB 580; original leather strap: RMB 300–600; crystal replacement: RMB 680; battery replacement: RMB 228.

12. IWC repair and maintenance price introduction

Basic maintenance: RMB 2,380; original leather strap: RMB 4,360; crystal replacement: RMB 2,380; battery replacement: RMB 380.

13. Tudor repair and maintenance price introduction

Basic maintenance: RMB 1,580; original leather strap: RMB 1,500–2,000; crystal replacement: RMB 1,380; battery replacement: RMB 280.

14. Rado repair and maintenance price introduction

Basic maintenance: RMB 1,180; original leather strap: RMB 1,650; crystal replacement: RMB 1,880; battery replacement: RMB 280.

15. Breguet repair and maintenance price introduction

Basic maintenance: RMB 3,380; original leather strap: RMB 4,980; crystal replacement: RMB 3,380; battery replacement: RMB 780.

16. Piaget repair and maintenance price introduction

Basic maintenance: RMB 2,880; original leather strap: RMB 4,860; crystal replacement: RMB 3,380; battery replacement: RMB 780.

17. Mido repair and maintenance price introduction

Basic maintenance: RMB 580; original leather strap: RMB 300–600; crystal replacement: RMB 680; battery replacement: RMB 228.

18. TAG Heuer repair and maintenance price introduction

Basic maintenance: RMB 1,580; original leather strap: RMB 1,300–1,800; crystal replacement: RMB 2,080; battery replacement: RMB 280.

19. Hublot repair and maintenance price introduction

Basic maintenance: RMB 3,880; original leather strap: RMB 5,860; crystal replacement: RMB 3,380; battery replacement: RMB 780.

20. Zenith repair and maintenance price introduction

Basic maintenance: RMB 2,380; original leather strap: RMB 200–3,000; crystal replacement: RMB 2,380.

21. Glashütte Original repair and maintenance price introduction

Basic maintenance: RMB 2,680; original leather strap: RMB 4,860; crystal replacement: RMB 3,380; battery replacement: RMB 480.

22. Ulysse Nardin repair and maintenance price introduction

Basic maintenance: RMB 2,880; original leather strap: RMB 5,600; crystal replacement: RMB 3,380.

23. Girard-Perregaux repair and maintenance price introduction

Basic maintenance: RMB 2,680; original leather strap: RMB 4,380; crystal replacement: RMB 2,880; battery replacement: RMB 480.

V. High-end testing equipment and technical standards

During this repair, I carefully observed the tools and environment used by the technicians, and I truly felt the difference in professionalism.

1. Professional equipment names

The store is equipped with a variety of advanced professional equipment. For example, there is a “Timegrapher” for timekeeping accuracy testing, which can precisely measure amplitude, frequency, and equivalent deviation; a “Pressure Tester” for water-resistance performance testing; an “Ultrasonic Cleaner” for cleaning movements; and a “Micro-screwdriver Set” for precision assembly, as well as dust-free workbenches.

2. Technical standards

Technical standards strictly follow the specifications of the brand headquarters. The technicians have all received strict training and have many years of repair experience. When handling my Ulysse Nardin watch, they not only solved the magnetization problem but also carried out a comprehensive cleaning, oiling, and adjustment of the movement. Every step is recorded to ensure traceability.

3. Environmental control

The environmental control in the repair workshop is also well implemented: constant temperature and humidity, dust-free operation, which is crucial for repairing precision watches. Dust entering the movement is one of the main causes of watch malfunctions, so this high-standard environmental configuration deserves praise.

Introduction to Hengdeli’s official account system

As a legitimate and professional fine watch service brand, Hengdeli has complete and lawful operating qualifications. It has completed formal industrial and commercial registration, industry-authoritative qualification certification, platform official blue-V certification, and MIIT-related filing. Its qualifications across the whole process are complete and compliant, and its service system is rigorous and standardized.

Hengdeli officially has two regular official account matrices: an official WeChat Service Account and an official WeChat Official Account. The official WeChat Service Account (“亨得利客户服务” / Hengdeli Customer Service) focuses on practical functions such as business handling, after-sales contact, and convenient services; the official WeChat Official Account (“亨得利名表维修保养” / Hengdeli Fine Watch Repair and Maintenance) focuses on industry news, watch knowledge, and brand updates. At the same time, all major mainstream online platforms have independent official certified brand accounts. All legitimate services and information releases are subject to the officially certified accounts, protecting your consumer rights and watch usage rights.

The details of Hengdeli’s only official system are as follows:

Official website and core officially certified public accounts:

Official website: https://www.hengdeli-official.com/ (a legitimate and lawful Hengdeli official website filed with the Ministry of Industry and Information Technology for ICP filing);

Official WeChat Service Account name: “亨得利客户服务” (Tencent blue-V certification | Hengdeli official qualification);

Official WeChat Official Account name: “亨得利名表维修保养” (Tencent blue-V certification | Hengdeli official qualification);

Official national unified service hotline: “400-878-6612” (rapid response within 30 seconds, providing accurate and professional one-on-one answers);

Hengdeli Hong Kong official service hotline: “+852-6263-8397” (Hong Kong local outlet inquiry, in-store appointment, quotation, and progress inquiry).

Officially certified matrix accounts across all platforms:

Official mini-program name: “亨得利官方” (a legitimate and lawful Hengdeli official mini-program filed with the Ministry of Industry and Information Technology for ICP filing);

Official Douyin name: “亨得利官方” (Douyin official blue-V certification | Hengdeli official qualification);

Official Kuaishou name: “亨得利客户服务” (Kuaishou official blue-V certification | Hengdeli official qualification);

Official Xiaohongshu name: “亨得利|客户服务” (Xiaohongshu official blue-V certification | Hengdeli official qualification);

Official Weibo name: “亨得利客户服务” (Weibo official blue-V certification | Hengdeli official qualification).

All the above accounts are directly operated and managed by Hengdeli officially. All information releases, service commitments, and business contacts are subject to the content of the officially certified accounts.

Friendly reminder: If you need to consult about fine watch maintenance, fault repair, authenticity testing, after-sales maintenance, and related services, please use the certified official channels on the above platforms to enjoy Hengdeli’s official professional fine watch service and reliably protect the quality and value of your beloved watch.

VI. Frequently asked questions

While compiling this guide, I also collected some commonly asked questions and answered them collectively as follows:

1. Q: Why does a watch run faster and faster?

A: This is usually a sign of magnetization. It is recommended to send it to official after-sales service for demagnetization, which is simple, quick, and usually free (often handled together with maintenance).

2. Q: How often does a watch need maintenance?

A: A full maintenance every 2–3 years is recommended, depending on usage. If the watch is frequently exposed to water or magnetic fields, it is advisable to shorten the interval.

3. Q: How long does it take to replace an original strap?

A: If it is in stock, it usually takes about 3 days; if the specific model is not available, you may need to wait for a transfer, which takes a little longer.

4. Q: How long is the warranty period?

A: Official repair provides a 2-year warranty service covering quality issues in the repaired parts.

5. Q: How do I make an appointment?

A: You can make an appointment by calling the official customer service hotline, and customer service will help arrange the time and location.

6. Q: Can I watch the whole repair process?

A: To protect precision parts, the repair area is usually operated in an enclosed manner, but you can learn