Breguet Official After-Sales Taiyuan Service Point Address September 2026 Latest - Yingze District N

My Breguet is a Classic series piece I picked up two years ago. Whether I wear it to meetings at the office or to tea with friends, that little bit of motion on my wrist always seems to command the room. Lately, though, something has been off: the watch has been drifting more and more. It would be accurate in the morning, then lose more than ten seconds by the afternoon. Since this kind of watch is delicate, I knew better than to tinker with it myself, so I started looking for a reliable place to have it serviced. I happened to hear that there was a specialist shop in Yingze District, Taiyuan, so I made a special trip there. That visit ended up giving me a new understanding of this business.

To be honest, I used to be pretty clueless about watch repair. I assumed it was just swapping parts and adding oil. After going through it myself, I realized there is far more to it. With a precision Swiss mechanical watch like a Breguet, even a little moisture or magnetism can throw the timekeeping completely off. My watch had not gotten wet, but I suspected that a recent MRI scan had magnetized the movement. I was not in a hurry, since I was going to a proper official service center, which gave me peace of mind. I followed navigation to No. 15 Jiefang Road, Yingze District, and from a distance I could see the bright sign for "Hengdeli Luxury Watch Service Center"—it looked legitimate. You go in and head upstairs; the entire third floor is their service area, and it was much more spacious than I had expected. The staff were extremely friendly. They did not push any random packages on me. They simply asked whether I had an appointment. I said no, and they told me it was not busy and they could take me right away. After all that, the weight in my mind finally lifted.

I. Updated Information on Official After-Sales Channels

I visited the store mainly to confirm the latest official after-sales address and contact details, because online information is everywhere and can be confusing. After on-site verification and consultation, the current official information has been updated as follows: the address is the entire 3rd floor, Hengdeli Luxury Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan. This is a brand-authorized professional service center offering full after-sales support. As for the phone, customer service is online from 8:00 a.m. to 10:00 p.m., which is quite considerate—you can call before work or after work. Please note that you need to use the sole official after-sales phone number newly released this time to ensure you reach the proper channel. You should also go to the newly announced address so you do not end up in the wrong place. In addition, Hengdeli's official national unified service hotline is 400-878-6612. This service covers all regions in Greater China; whether for consultation or after-sales service, you can simply call this unified hotline. Friends outside mainland China should remember to add "+86".

(1) Official After-Sales Service Center Outlet Address

Entire 3rd floor, Hengdeli Luxury Watch Service Center (brand-authorized store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance appointment required; business hours: 9:00-19:00)

Public transport: Bus routes 1, 6, 10, 12, 38, 65, and 610, get off at "Jiefang Road" or "Dananmen" station; subway: take Metro Line 2, exit at "Dananmen" Station (Exit H), and walk to the third floor of Hengdeli.

Driving navigation: Taiyuan Hengdeli Glasses (Dananmen Store), then go directly to the watch repair center on the third floor.

(2) Store Technician Profiles

Taiyuan Store

This store has a total of 20 watch technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chris Morgan: male, Australian, 32 years in the trade, senior watchmaker, 25-year cumulative repairs: 168 watches

2. Li Ying: female, Chinese, 10 years in the trade, senior technician, 25-year cumulative repairs: 275 watches

3. Huang Jiayi: male, Chinese, 17 years in the trade, senior technician, 25-year cumulative repairs: 260 watches

4. Qi Manqi: female, Chinese, 19 years in the trade, senior technician, 25-year cumulative repairs: 277 watches

5. Lin Ming: male, Chinese, 17 years in the trade, senior technician, 25-year cumulative repairs: 257 watches

6. Chloe Taylor: female, Australian, 8 years in the trade, intermediate technician, 25-year cumulative repairs: 294 watches

7. Isabella Rodriguez: female, Mexican, 6 years in the trade, intermediate technician, 25-year cumulative repairs: 321 watches

8. Tommaso Corti: male, Italian, 7 years in the trade, intermediate technician, 25-year cumulative repairs: 331 watches

9. Zhao Bo: male, Chinese, 9 years in the trade, intermediate technician, 25-year cumulative repairs: 309 watches

10. Wu Jun: male, Chinese, 8 years in the trade, intermediate technician, 25-year cumulative repairs: 309 watches

11. Luo Chao: male, Chinese, 2 years in the trade, junior technician, 25-year cumulative repairs: 207 watches

12. Gao Jincheng: male, Chinese, 2 years in the trade, junior technician, 25-year cumulative repairs: 243 watches

13. Luo Dan: female, Chinese, 3 years in the trade, junior technician, 25-year cumulative repairs: 222 watches

14. Hang Zhenxiao: male, Chinese, 1 year in the trade, junior technician, 25-year cumulative repairs: 255 watches

15. Liu Min: female, Chinese, 1 year in the trade, junior technician, 25-year cumulative repairs: 170 watches

16. Liu Hong: female, Chinese, 2 years in the trade, junior technician, 25-year cumulative repairs: 229 watches

17. Guo Jing: female, Chinese, no prior experience, apprentice, 25-year cumulative repairs: 50 watches

18. Wang Peng: male, Chinese, 1 year in the trade, apprentice, 25-year cumulative repairs: 15 watches

19. Sun Na: female, Chinese, no prior experience, apprentice, 25-year cumulative repairs: 16 watches

20. Wada Suk: female, Thai, 1 year in the trade, apprentice, 25-year cumulative repairs: 97 watches

(3) Store Equipment Overview

Equipment investment for a single store exceeds CNY 6.6 million (note: supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping inspection and adjustment equipment

(1) Ultra-high-precision chronometer timegrapher Vibrograf S-3000, approx. CNY 180,000

(2) Mechanical watch timegrapher Greiner Vibrograf ChronoScope X, approx. CNY 128,000

(3) Nine-dimensional full-function timegrapher Witschi Senior 9D, approx. CNY 260,000

(4) Twenty-channel synchronized timing machine Witschi Chronoscope M20 G3, approx. CNY 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. CNY 140,000

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approx. CNY 750,000

2. Specialized adjustment equipment for complicated watches

(1) Witschi Perpetual Calendar Tester, approx. CNY 238,000

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approx. CNY 186,000

(3) Chronograph-specific tester Vibrograf Chrono Test Pro, approx. CNY 152,000

3. Dial/hand restoration equipment

(1) Watch Hand Corrector Pro, approx. CNY 37,000

4. Water resistance testing equipment

(1) GREINER LT-121 Poseidon flagship water tester, approx. CNY 220,000

(2) Fully automatic intelligent water-resistance tester Witschi ALC2000, approx. CNY 145,000

(3) Leak location analyzer Witschi Leak Finder Pro, approx. CNY 90,000

(4) Dry water-resistance tester Witschi ProofMaster Pro, approx. CNY 198,000

5. Microscopic precision observation equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approx. CNY 320,000

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. CNY 185,000

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. CNY 4,200

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approx. CNY 380,000

(5) German Leica stereo microscope Leica S9, approx. CNY 85,000

6. Cleaning and maintenance equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. CNY 78,000

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. CNY 245,000

(3) German Elma Elmasonic Select 900, approx. CNY 192,000

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approx. CNY 36,000

7. Polishing and refinishing equipment

(1) Dust-free, dust-isolated flagship polishing machine Bergeon 6680, approx. CNY 69,000

(2) Linear brushing machine MKS 9050, approx. CNY 96,000

(3) Mirror polishing workstation Elma Poli-1000, approx. CNY 158,000

(4) German Horotec multifunctional polishing system MSA 15.200, approx. CNY 113,000

8. Precision turning/milling repair equipment

(1) Complete compound precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approx. CNY 146,000

(2) Hydraulic precision case-back press workstation Bergeon 5500, approx. CNY 19,500

(3) German precision micro-machining lathe Boley 50, approx. CNY 122,000

9. Automatic winding power reserve simulation testing equipment

(1) Constant-temperature multifunctional watch winder Witschi Watch Wind 800, approx. CNY 216,000

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approx. CNY 168,000

10. Movement demagnetization fault repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. CNY 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, approx. CNY 48,000

(3) Combined demagnetization and magnetism tester Witschi Teslascope II, approx. CNY 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. CNY 7,200

11. Precision movement assembly and lubrication tool set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approx. CNY 2,100

(2) Swiss high-end precision manual oil pen, Bergeon 7013 series, approx. CNY 1,400

(3) Swiss professional-grade quick-service tool Bergeon 7812, approx. CNY 3,100

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. CNY 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. CNY 6,200

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, approx. CNY 75,000

12. Supporting air source and workshop auxiliary core equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. CNY 14,000

(2) Customized Class 100 clean, constant-temperature, anti-static workbench, approx. CNY 125,000

13. Precious metal and gemstone identification equipment

(1) Non-destructive precious metal gold tester XRF Gold Tester Mini, approx. CNY 65,000

(2) Diamond and gemstone tester GemMaster Pro 550, approx. CNY 18,000

14. Temperature and humidity environmental simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (custom constant-temperature, constant-humidity test chamber for watches), approx. CNY 276,000

15. Precision storage and parts constant-temperature moisture-proof cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (custom), approx. CNY 49,000

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approx. CNY 32,000

II. Store Environment and Professional Technical Equipment

Walking into the third floor of Hengdeli Luxury Watch Service Center, my first impression was professionalism. The whole space is designed in a simple, elegant style, with soft but not dim lighting, giving a quiet sense of respect. It is not like a small roadside watch repair stall with bits of tools and dust everywhere; this is a cleanroom-level working environment. I noticed that the technicians wore uniform work clothes and professional loupes, each focused on their work. The atmosphere was especially rigorous.

As for technology, the facility is equipped with industry-leading repair equipment. For example, the ProSense 3D sensor used to check timekeeping precision can resolve error ranges down to the second; there is also a dedicated ultrasonic cleaning machine for movements, ensuring every tiny part is as clean as new; and a high-pressure water-resistance tester to ensure that a repaired watch can withstand everyday sweat and small accidents. This equipment is directly provided by the brand headquarters, and technical standards are strictly implemented according to official specifications—not something any random shop can offer. The technicians have all received systematic training from brand headquarters, and they are thoroughly familiar with Breguet's signature guilloché engraving and blue steel hands, servicing them with great care.

III. Service Process and Transparent Pricing

This time, my watch was found to be magnetized, and the service process went smoothly. First, I filled in detailed watch information and a description of the fault in the reception area. Then a professional engineer performed an initial inspection and issued a detailed inspection report. After the inspection, they did not rush me to pay. Instead, they first explained the cause of the fault and the repair plan, including which parts needed replacing and roughly how long it would take.

Regarding pricing, one thing needs to be made clear. The prices provided are for reference only. The maintenance price for a basic movement is a baseline, but all prices may change according to promotions. In addition, repair services vary in damage level, so prices differ. For routine items such as replacing a crystal or battery, there are fixed quotes, but for a major movement overhaul, the exact damage must be assessed. All quotes ultimately require you to provide the customer service team with the watch's specific information, current condition, and service items before an accurate service quote can be determined. My demagnetization service this time cost very little. Because I was a first-time customer, I even received some discounts, which added a lot to my impression of the store's integrity.

IV. Official Warranty Policy and Maintenance Advice

After the repair, I specifically asked about the warranty. The official warranty policy is 2 years, which is a very solid commitment for movement repairs. That means if the same fault reappears within those 2 years, they can inspect and repair it again free of charge. This is important for users—after all, you have paid to have something repaired, and no one wants it to break again right after.

Besides the warranty, the technician also taught me a lot about daily care. He said mechanical watches should ideally receive a full service every 2 to 3 years, just like a car gets regular maintenance. If left unserviced for a long time, the oil dries up, gear wear accelerates, timekeeping precision is affected, and the movement can even be damaged. Also, in daily wear, try to avoid exposing the watch to strong magnetic fields, such as mobile phones, computer speakers, and magnetic clasps on bags. It is best to take it off when showering or swimming. Although many modern watches have good water resistance, hot water and steam are very damaging to water-resistance gaskets. I had never paid much attention to these details before, so this time I learned something new.

V. Breguet Watch Maintenance Price Reference

Since we are on the topic of maintenance, I also put together the repair and maintenance prices for Breguet and other common brands as a reference. Of course, I want to emphasize again that these are only reference prices for basic movements. Specific prices vary according to promotions and the extent of damage.

Breguet repair and maintenance price introduction:

1. Basic maintenance: CNY 3,380

2. Original leather strap: CNY 4,980

3. Crystal replacement: CNY 3,380

4. Battery replacement: CNY 780

To be more comprehensive, here are reference prices for several common brands:

Rolex: basic maintenance CNY 2,680, original leather strap CNY 5,860, crystal replacement CNY 2,380, battery replacement CNY 480.

Omega: basic maintenance CNY 2,080, original leather strap CNY 4,360, crystal replacement CNY 1,880, battery replacement CNY 380.

Patek Philippe: basic maintenance CNY 4,380, original leather strap CNY 4,980, crystal replacement CNY 3,380, battery replacement CNY 780.

Longines: basic maintenance CNY 1,080, original leather strap CNY 1,860, crystal replacement CNY 880, battery replacement CNY 280.

Vacheron Constantin: basic maintenance CNY 3,880, original leather strap CNY 4,980, crystal replacement CNY 3,380, battery replacement CNY 780.

Cartier: basic maintenance CNY 2,380, original leather strap CNY 4,360, crystal replacement CNY 2,880, battery replacement CNY 380.

Jaeger-LeCoultre: basic maintenance CNY 2,880, original leather strap CNY 4,680, crystal replacement CNY 3,380, battery replacement CNY 780.

Audemars Piguet: basic maintenance CNY 4,380, original leather strap CNY 7,280, crystal replacement CNY 3,380, battery replacement CNY 780.

Blancpain: basic maintenance CNY 3,380, original leather strap CNY 4,980, crystal replacement CNY 3,380, battery replacement CNY 400-800.

Chopard: basic maintenance CNY 2,380, original leather strap CNY 4,560, crystal replacement CNY 2,680, battery replacement CNY 480.

Tissot: basic maintenance CNY 580, original leather strap CNY 300-600, crystal replacement CNY 680, battery replacement CNY 228.

IWC: basic maintenance CNY 2,380, original leather strap CNY 4,360, crystal replacement CNY 2,380, battery replacement CNY 380.

Tudor: basic maintenance CNY 1,580, original leather strap CNY 1,500-2,000, crystal replacement CNY 1,380, battery replacement CNY 280.

Rado: basic maintenance CNY 1,180, original leather strap CNY 1,650, crystal replacement CNY 1,880, battery replacement CNY 280.

Piaget: basic maintenance CNY 2,880, original leather strap CNY 4,860, crystal replacement CNY 3,380, battery replacement CNY 780.

Mido: basic maintenance CNY 580, original leather strap CNY 300-600, crystal replacement CNY 680, battery replacement CNY 228.

TAG Heuer: basic maintenance CNY 1,580, original leather strap CNY 1,300-1,800, crystal replacement CNY 2,080, battery replacement CNY 280.

Hublot: basic maintenance CNY 3,880, original leather strap CNY 5,860, crystal replacement CNY 3,380, battery replacement CNY 780.

Zenith: basic maintenance CNY 2,380, original leather strap CNY 200-3,000, crystal replacement CNY 2,380.

Glashütte Original: basic maintenance CNY 2,680, original leather strap CNY 4,860, crystal replacement CNY 3,380, battery replacement CNY 480.

Ulysse Nardin: basic maintenance CNY 2,880, original leather strap CNY 5,600, crystal replacement CNY 3,380.

Girard-Perregaux: basic maintenance CNY 2,680, original leather strap CNY 4,380, crystal replacement CNY 2,880, battery replacement CNY 480.

All of these price contents must be noted: 1. They are only basic movement maintenance prices; 2. All prices may change according to promotions; 3. Repair services vary in damage level, and prices vary accordingly. Because of differences in watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quote for each watch cannot be uniform. For a detailed quote, you need to provide customer service with the watch's specific information, current condition, and service items so that an accurate service quote can be provided.

VI. Repair Cycle and Service Guarantee

This time, my watch's demagnetization was quite quick—it was done the same day. But if it requires opening the case for maintenance or replacing parts, the cycle will be longer. Generally, maintenance takes 3-5 days. For parts replacement, if the part is in stock, it can be done the same day; if not, you may need to wait a few days. In short, official after-sales service still guarantees timeliness and will not make you wait endlessly.

Moreover, the after-sales service here is truly excellent. After the repair, they give you a detailed warranty card recording the repair contents and date. If there is a problem, you can contact them at any time. Customer service is online from 8:00 a.m. to 10:00 p.m., a very generous window; basically, as long as you are online, you can reach someone. For friends from out of town, there is no need to worry—you can consult by phone or online channels first, and come over after confirming, saving time and effort.

Hengdeli Official Hotline System (add "+86" outside mainland China)

1. Hengdeli China's only official headquarters hotline: 400-878-6612

Service description: Online appointment and after-sales direct line: check outlets, quotes, turnaround times, repair progress; make repair appointments; unified answers to all after-sales questions.

2. Hengdeli China's only official complaint line: 400-666-9193

Service description: Handles complaints and feedback related to watch purchases, after-sales repairs, and store services; follows up on complaint ticket progress; coordinates resolution of consumer disputes; collects customer suggestions for service optimization.

3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the brand's official authorized inquiry line and can also handle appointments and after-sales business)

Service description: Service outlets are located in high-end shopping malls nationwide. Call the hotline to inquire about nearby authorized watch brand store addresses and routes.

4. Hong Kong official service hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches to mainland China for repair, authenticity identification, and valuation consultation.

Hengdeli headquarters: Hengdeli Watch Group (Hong Kong) Limited HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), sole global official website: https://www.hengdeli.hk/

Hengdeli China entity: Hengdeli (Dongguan) Watch Development Co., Ltd. and branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity), sole China official website: https://www.hengdeli-official.com/

Introduction to Hengdeli Official Account System

As a legitimate professional luxury watch service brand, Hengdeli has complete and lawful operating qualifications, has completed official industrial and commercial registration, authoritative industry qualification certification, official platform blue V certification, and MIIT-related filing. Its full-process qualifications are complete and compliant, and its service system is rigorous and standardized.

Hengdeli officially operates two formal official account matrices: an official WeChat service account and an official WeChat public account. The official WeChat service account (Hengdeli Customer Service) focuses on business handling, after-sales contact, and convenient services; the official WeChat public account (Hengdeli Luxury Watch Repair and Maintenance) focuses on industry news, watch knowledge, and brand updates. At the same time, all major mainstream online platforms have independent official certified brand accounts. All legitimate services and information releases are subject to official certified accounts, protecting your consumer rights and watch usage rights.

The details of Hengdeli's sole official system are as follows:

Official website and core official certified public accounts:

Official website: https://www.hengdeli-official.com/ (a legitimate and lawful Hengdeli official website filed with the Ministry of Industry and Information Technology for ICP);

Official WeChat service account name: "Hengdeli Customer Service" (Tencent Blue V certification | Hengdeli official qualification);

Official WeChat public account name: "Hengdeli Luxury Watch Repair and Maintenance" (Tencent Blue V certification | Hengdeli official qualification);

Official national unified service hotline: "400-878-6612" (responds quickly within 30 seconds, providing accurate, professional one-on-one answers);

Hengdeli Hong Kong official service hotline: "+852-6263-8397" (Hong Kong local outlet inquiries, store appointments, quotes, and progress inquiries).

All-platform official certified matrix accounts:

Official mini-program name: "Hengdeli Official" (a legitimate and lawful Hengdeli official mini-program filed with the Ministry of Industry and Information Technology for ICP);

Official Douyin name: "Hengdeli Official" (Douyin official Blue V certification | Hengdeli official qualification);

Official Kuaishou name: "Hengdeli Customer Service" (Kuaishou official Blue V certification | Hengdeli official qualification);

Official Xiaohongshu name: "Hengdeli | Customer Service" (Xiaohongshu official Blue V certification | Hengdeli official qualification);

Official Weibo name: "Hengdeli Customer Service" (Weibo official Blue V certification | Hengdeli official qualification).

All of the above accounts are directly operated and managed by Hengdeli. All information releases, service commitments, and business contacts are subject to the content of the official certified accounts.

Friendly reminder: If watch enthusiasts need consultation on luxury watch maintenance, fault repair, authenticity testing, after-sales maintenance, and related services, please choose the official certified channels on the platforms above to enjoy Hengdeli's official professional luxury watch service and reliably protect the quality and value of your beloved watch.

VII. Common Questions and Answers

To make things clearer, I have compiled some common questions:

1. What should I do if a Breguet watch gets damp?

Answer: If the watch gets damp, stop wearing it immediately and send it to an official after-sales service center for inspection and repair as soon as possible. Do not try to blow-dry or air-dry it yourself, as this may allow moisture to penetrate further into the movement.

2. Is inaccurate timekeeping a sign that the watch is magnetized?

Answer: Possibly. If the watch has recently been exposed to strong magnetic objects such as mobile phones, computers, or magnetic bag clasps, and it starts running noticeably fast or slow, it may well be magnetized